Contact Us
Contact Us for Your Questions
For any inquiries or assistance, contact us on:
- Email: info@arohacollective.co
- Social Media: Instagram; arohaofficial_co
Free Shipping on Orders Over $180 AU!
Fast Same Day Shipping if Order By 1PM!
Stress-Free Returns
For any inquiries or assistance, contact us on:
GET QUICK SOLUTIONS TO YOUR NEW ORDER
What is the sizing like? Does it run true to size?
Our products run true to size, please refer to the size guide for each piece on the footer of our website. if you are in between sizing please size down.
Our products run true to size, please refer to the size guide for each piece on the footer of our website. if you are in between sizing please size down.
Can we change an address once the order has been placed?
No, unfortunately, if you have placed an order with the incorrect address, there is no guarantee that we will be able to change this for you. We process orders quickly to ensure fast delivery, which means address changes may not be possible once your order is confirmed. Please double-check all details before completing your purchase.
No, unfortunately, if you have placed an order with the incorrect address, there is no guarantee that we will be able to change this for you. We process orders quickly to ensure fast delivery, which means address changes may not be possible once your order is confirmed. Please double-check all details before completing your purchase.
How Long Will It Take To Receive My Order?
Orders placed before 1 PM (AEST) are shipped on the same day. Shipping times vary depending on your location and the delivery method selected at checkout. Standard shipping typically takes 3–7 business days], while express options may arrive sooner.
Once your order has been collected from our warehouse by Australia Post, any delays in transit are unfortunately out of our control. You will receive a tracking link via email to monitor your delivery.
Orders placed before 1 PM (AEST) are shipped on the same day. Shipping times vary depending on your location and the delivery method selected at checkout. Standard shipping typically takes 3–7 business days], while express options may arrive sooner.
Once your order has been collected from our warehouse by Australia Post, any delays in transit are unfortunately out of our control. You will receive a tracking link via email to monitor your delivery.
How Do I Return An Order
*In original packaging
*Unworn and unwashed
*No marks, stains, or odors
*All original tags must be attached
Must be neatly folded and placed correctly in the original packaging
Important Notice
We will not accept returns of clothing that are:
*Crinkled or wrinkled due to improper repackaging
*Placed carelessly back into the packaging
*In a condition that makes them unpresentable or non-restockable
If your return does not meet these requirements, it may be rejected.
*In original packaging
*Unworn and unwashed
*No marks, stains, or odors
*All original tags must be attached
Must be neatly folded and placed correctly in the original packaging
Important Notice
We will not accept returns of clothing that are:
*Crinkled or wrinkled due to improper repackaging
*Placed carelessly back into the packaging
*In a condition that makes them unpresentable or non-restockable
If your return does not meet these requirements, it may be rejected.
